Life
Digital Verification Barrier Identified as Top Complaint for Foreign Visitors in Korea
· Reviewed by the editor
A tourism survey submitted to the National Assembly by Yanolja Research found that digital service friction constitutes 27.8% of all complaints made by foreign travelers visiting South Korea. Foreign tourists cited mandatory Korean phone number verification, complex account registration, and app store regional barriers as primary obstacles. Overall dissatisfaction among travelers in Korea was recorded at 11%, compared to roughly 7% in neighboring Japan.
So what
If you are planning a trip to Korea, consider buying an authenticated Korean eSIM or SIM card that supports local phone identity verification to access domestic ride-hailing and booking platforms.